Ettemadis BV
Noordeinde 88, 2514 GM,
The Hague, The Netherlands
CoC 53994612
T +31 70 21 56 205
E shop@ettemadis.com 

Ettemadis BV cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Ettemadis BV. The starting date for the validity of these conditions is 11/01/2021, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.

If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we save it, which security techniques we use and for whom the data is transparent.

Newsletters

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. You will see the ' unsubscribe ' link at the bottom of every e-mail sent automatically via our website. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties in this context.

Google Gmail

We use the services of Google Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our e-mail traffic confidentially.

Deliveries

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL Parcel & Express to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

These third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you explicitly for this. Your data will not be shared with third parties, other than for accounting and other administrative reasons.

Complaint

If you have a complaint about the use of personal data by Ettemadis BV, you have the right to submit a complaint via shop@ettemadis.com. Please include your name and telephone number.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This information (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations

In some cases, Ettemadis BV can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability

You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data to the e-mail address known to us.

Right of objection and other rights

In some cases you have the right to object to the processing of your personal data by or on behalf of Ettemadis BV. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies

We strive to inform you openly and as completely as possible about cookies that are used on the online webshop. Cookies are used by us to improve your ease of use on our website and to filter advertisements and other content according to your interests. Below you will find a further explanation of cookies and similar techniques, what they are used for and how you can opt out of cookies if you wish. Via this webpage we will keep you informed about the developments surrounding cookies.

Regulations regarding cookies in the Netherlands

On June 5, 2012, new regulations came into force regarding the use of so-called “cookies” on web pages. These rules have been incorporated in Article 11.7a of the Telecommunications Act (Tw). The new regulations also relate to your privacy. Your privacy is of course important to us and that is why we would like to inform you about this subject on this page.

What are cookies?

Cookies are small text files that are placed on a computer, telephone or tablet. The cookies are read by the browser (including Google Chrome, Internet Explorer, Safari, Firefox) when opening an internet page. The maker of a cookie determines what text files he places in the relevant cookie.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will notify you by e-mail.

Contact details Ettemadis BV

Noordeinde 88, 2514 GM,
The Hague, The Netherlands
T (070) 215-6205
E shop@ettemadis.com